‘Pitch In’ : Club Welfare Officer (CWO)

The main purpose of a Club Welfare Officer is to promote good practice and implement safeguarding policies at the club. The CWO also needs to ensure that all appropriate documentation, policies and procedures are completed and maintained in accordance with BSUK policy and current legislation.

Time commitment:

To be discussed with the club.

What you’ll do:

  • Assist the club to put in place BSUK Safeguarding and Child Protection policies and procedures.  Ensure that Codes of Conduct are in place and are well publicised and adhered to.
  • In consultation with the BSUK Welfare Officer, ensure that all reported incidents are managed in accordance with the BSUK Welfare Policy.
  • Be aware of local Social Services, Police and Area Child Protection Committee contacts.
  • Sit on relevant club/team/league committees.
  • Be a point of contact for all coaches, umpires and volunteers taking responsibility for children and young people and liaise with their parents or carers.
  • Maintain records of Criminal Records Bureau Disclosures in accordance with good practice procedures.
  • Take charge of the distribution/display of relevant leaflets and Codes of Conduct to members, parents and young people.
  • Advise on the development of activities for young people within the club/organisation.
  • Support the registration of all personnel involved in activities for young people within the club/organisation (CRB checks).
  • Receive, record and pass on to the BSUK Child Protection Officer any concerns relating to the welfare of young people and vulnerable adults.

Skills required:

  • Friendliness and approachability.
  • Good listener/effective communicator.
  • Confidence and leadership skills.
  • Organisational skills.
  • Enthusiasm and motivational skills.
  • Knowledge of child protection policies and procedures and Criminal Records Bureau checks.
  • Knowledge of the Data Protection Act.
  • The ability to deal with confidential matters.
  • The ability to be tactful when dealing with sensitive issues.


  • Learning new skills and developing existing skills through hands-on experience.
  • Personal and professional development and/or training.
  • The ability to explore career or job opportunities in a voluntary capacity.
  • A chance to have fun and meet new people, enjoying the traditional social life that baseball or softball clubs generate.
  • Experiencing new challenges.
  • Supporting your local community, with the personal satisfaction that comes with knowing you have helped others.
  • A written/verbal reference.
  • A brilliant CV booster (73% of employers will employ a candidate with volunteer experience over one without).

Special conditions:

The Club Welfare Officer must have a Criminal Records Bureau (CRB) check.

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